Account and Subscriptions

Why don't I see my subscription discount being applied to my order?

Subscription discounts do not apply to the initial product purchase or product bundles.  The applicable subscription discount  will be applied to your refill order, after your initial order has been shipped.  If utilizing the Subscription Sync feature during checkout to add items to your existing, active subscriptions, please note that the subscription discount on the newly added items will not apply until the new subscription items have shipped at least one time.

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