Returns and Exchanges

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Can I return an order that I received that I am not satisfied with?

Yes. If you are not completely satisfied with your purchase after you receive it, then Thorne will help create a solution for you. We want to make your purchasing experience with Thorne as satisfactory as possible. You can always call our Customer Service Department at 800.228.1966 during its hours of operation.

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Answers others found helpful

Can I return or exchange a Thorne product that is past its expiration date?

I am a health-care practitioner and one of my patients returned one of your products. Can I receive a credit for this product?

I bought one of your products, and I am not satisfied with it, but my doctor won't take it back because it has been opened.

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Chat with us or call 1-800-228-1966