Rewards
Can I return an item that I have redeemed through the Thorne Rewards Shop?
No. Redeemed rewards cannot be returned, refunded, or exchanged. If the reward is damaged when it’s received, then contact Thorne’s Customer Service Department at support@thorne.com and we will resolve the problem.
Answers others found helpful
What happens if I cancel a product order? How will that affect my Reward Points?
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