Get in touch

Our Customer Support Representatives are available for calls from 9 AM to 7 PM ET Monday through Friday. For email requests and questions, please allow up to 2 business days for a response. Requests sent on weekends or holidays may take up to 3 business days to respond to. If you have an urgent request involving changes or cancellations to an order, please call Customer Service for assistance. If you ordered on thorne.com, you can check the status of your order here https://www.thorne.com/orders/tracking. Please have your online order number available.